Official Ticket Policy

The Metropolitan Opera is not responsible for tickets purchased through unauthorized third parties, such as ticket brokers or online resale marketplaces. Customers purchasing tickets through third-party sites assume full risk for potentially fraudulent tickets, which will be unusable for admission. The Metropolitan Opera cannot replace or refund lost or stolen third-party tickets.

Additionally, we will be unable to contact holders of tickets purchased through unauthorized channels about program changes or cancellations. Help us serve you in the best possible way by purchasing your tickets through the Metropolitan Opera’s official ticketing channels:

• metopera.org
• The Met Opera App
• The box office at the Metropolitan Opera
• Met Customer Care: 212.362.6000